Last updated: July 31, 2025
PlugPro ("we", "us", or "our") operates this website and provides our products and services (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
We believe in minimizing data collection. The personal information we collect is limited to what is necessary to provide you with our Services.
- Information You Provide Directly: The only personal information we directly collect is your email address when you contact us for support or inquiries.
- Information for Purchases: When you purchase our products, your payment is processed by our third-party payment partner, Paddle. Paddle may collect necessary payment information such as your name, billing address, and payment card details to process the transaction. We do not have access to, nor do we store, your financial information. We recommend you review Paddle's privacy policy to understand how they handle your data.
- Device and Usage Information: We do not use cookies or tracking technologies on our website to collect information about your device or how you interact with our Services.
How We Use Your Personal Information
We use your personal information for the following limited purposes:
- Communicating with You: To provide you with customer support, respond to your inquiries, and maintain our business relationship with you.
- Legal Reasons: To comply with applicable laws or respond to valid legal processes.
We do not use your personal information for marketing or advertising purposes.
How We Disclose Personal Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may disclose your personal information only in the following circumstances:
- With our payment processor, Paddle, as necessary to complete your transactions.
- To comply with any applicable legal obligations, such as responding to subpoenas or search warrants.
- To enforce our terms of service and other policies.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please email us at xinghong98@gmail.com.